Virus and Spyware Removal

1. First unplug your network cable. This will cause some viruses to stop running, helping speed up the cleaning process. Next, make sure all other programs are closed. If your computer is running slow, press the Ctrl, Alt, and Delete keys at the same time to open Task Manager. Click on the Processes tab. Click on CPU and Mem Usage to sort by these columns. If something is consistently using a lot of CPU (>30%) or Memory (> 50,000K) then select the item and click End Process. If the process comes back then ignore it for now.
2. Next, if you have an Anti-virus program already check to make sure it is updated. If it has expired then you must remove it before installing F-Secure. Go to your Control Panel from the Start Menu. If it says Switch to Classic View on the left, click it then and open Add/Remove Programs. Look through the list for your old Anti-Virus program and uninstall it. There may be multiple parts, such as LiveReg and LiveUpdate which may need to be removed first if it will not let you uninstall the main program at first.
3. While in Add/Remove Programs look for any programs you know you don´t want and remove them. Be careful and leave programs you are unsure about. AdAware should get most of these.
4. Go back to the Control Panel and open Internet Options. Under the General tab, go to the Temporary Internet Files section and click Delete Files.
5. Go back to the Control Panel again and click System and go to the System Restore tab. Click the checkbox next to Turn off System Restore and choose Apply.

• Tools You Need
• Step One: General Cleaning
• Step Two: AdAware in Safe Mode
• Step Three: HouseCall in SafeMode
• Step Four: F-Secure
• Step Five: Windows Update